This Privacy Policy clearly sets out how your personal information is collected, used, and protected on Bitsler. We believe transparency is the foundation of true security.
Last updated: January 2026Bitsler treats your personal information with the utmost importance
All your data on Bitsler is protected with 256-bit SSL encryption. From login to payment, every step of your journey is fully encrypted.
Your personal information is never sold or transferred to third parties. Bitsler's Privacy Policy is fully transparent on this matter.
Your data is managed in accordance with international GDPR and data protection standards. We follow global best practices.
You can request the deletion of your account and associated data at any time. Bitsler will action your request within the designated timeframe.
You can opt out of promotional emails and SMS at any time. Your preferences are always our priority.
After account closure, personal data is automatically deleted after a defined period unless retention is required by law.
Welcome to Bitsler. This Privacy Policy explains what information we collect when you use the Bitsler platform, how that information is used, and what your rights are.
Bitsler is an internationally licensed online gaming and betting platform serving users in Bangladesh and around the world. This Privacy Policy applies whenever you register, log in, or use any of our services.
This policy forms part of our Terms and Conditions. By using Bitsler, you agree to this Privacy Policy. Any changes to the policy will be announced on the website.
This Privacy Policy applies solely to Bitsler's own platform. Third-party websites and services are governed by their own respective policies.
Bitsler only collects information that is strictly necessary. Collecting unnecessary personal data goes against our policy. Here is a full breakdown of what we collect:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Verification & Notifications |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Device Information | IP address, browser type, device ID | Security & Fraud Prevention |
| Usage Data | Gaming history, betting patterns, login times | Service Improvement & Responsible Gaming |
| Communication Logs | Support chat, complaint history | Service Quality Improvement |
Bitsler never stores your full bank card number or CVV code. Payment information is handled in encrypted form by our payment gateway.
Bitsler uses collected data only for specific, defined purposes. No data is used outside of those approved purposes. The purposes are outlined below:
Bitsler never shares your information with third parties for marketing or advertising purposes without your consent. We are committed to minimizing data use at every step.
Bitsler uses cookies and similar technologies on its website and app to enhance your browsing experience and keep the platform secure.
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain Bitsler services.
Bitsler uses industry-leading security technology to protect your information. Our security team monitors systems 24/7 and is always ready to respond to any threats.
Use a strong password for your account and never share it with anyone.
Bitsler respects your rights regarding your personal data. Here are your key rights:
You can request to know what information Bitsler holds about you.
You can request corrections to any inaccurate or outdated information.
You can request deletion of your data where no legal obligation requires us to keep it.
You can request that we stop using your data for specific purposes.
You can request an export of your data in a readable format.
You can object to your data being used for marketing or profiling purposes.
To exercise any of these rights, contact Bitsler's customer support. We typically respond within 30 days.
Bitsler does not retain your data longer than necessary. Retention periods are determined based on legal obligations and business requirements:
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 years as required by legal obligation |
| KYC Documents | 5 years after account closure |
| Gaming History | While account is active + 2 years |
| Customer Support Logs | 3 years after last contact |
| Cookies & Session Data | Up to 1 year after session ends |
When the retention period expires, data is securely deleted or anonymized so that no individual can be identified.
Bitsler strictly does not provide services to anyone under 18. We do not knowingly collect any information from minors.
If you believe a minor is using a Bitsler account, please notify our support team immediately.
For any questions, requests, or complaints regarding this Privacy Policy, please contact our dedicated privacy team:
For requests to delete or export your data, we may ask for some additional information to verify your identity.
Your data is fully secure on Bitsler. Register now and enjoy a 150% bonus on your first deposit.